McAusland has been running OCT retinal scans since 2011 and now uses the Heidelberg Spectralis OCT2, but the homepage never says so, never shows the scan, and never names Keval Sejpar above the fold.
- Observation
- On exmouth-eyecare.co.uk today, the homepage opens with the practice name and a stock-feeling tagline. The OCT capability (in the practice since 2011, upgraded to Heidelberg Spectralis OCT2 with GMPE in July 2021) is buried two clicks deep on the Expertise page. The Optomap ultra-widefield retinal photograph, the front-of-eye dry-eye imaging, the BlephEx and ZEST blepharitis treatments. All of it sits behind the navigation, not in front of it. Keval Sejpar's name, his AIO Council chairmanship since 2024, his trail through City University London and the Oxford independent scene before he moved to Exmouth in 2014, are introduced on a /team page that the prospect has to click twice to reach. There is no JSON-LD structured data so Google does not see any of it either.
- Impact
- A new patient choosing between McAusland and the chain on Exeter High Street decides in under 30 seconds. "Independent optician in Exmouth" is a category claim every shop on Victoria Road makes; "OCT retinal scanning since 2011, Heidelberg Spectralis OCT2 with GMPE since July 2021, principal optometrist sits on the AIO Council" is a specific argument no chain can copy. The current homepage flattens 42 years of accumulated specialism into a single line of justified body copy. The visit-to-booking journey takes four clicks even when the patient already knows they want a 45-minute eye examination.
- After rebuild
- After the rebuild: a hero block that opens with "42 years on Victoria Road, with the Heidelberg Spectralis OCT scanning the retina at 20 kHz." Keval named in the lede. A specialism block with a sample OCT cross-section as the visual motif, and three measured technical specifics that prove the depth (Spectralis GMPE module, Optomap without dilation, MGX meibomian-gland expression). Optometrist + LocalBusiness JSON-LD. FAQPage schema for the questions patients actually ask. Phone CTA in the sticky header so a new patient is one tap from the reception desk.